LG Customer Care Help line | Support Service Phone Number
LG TOLL FREE PHONE NUMBER & Customer Support-1800 180 9999
visit us on Website www.lgindia.com
LG Manufacture / Deals in Following Products - Camera, DVD/Blu\ray-Player, Home Theater Microwave, TV/Audio/Video, Mobile Phone, Laptop, Tablet, PC, Commercial Product, Home Appliance, Accessories etc.
LG Toll free Number - 1800 180 9999
Email id - Serviceindia@lge.com
LG Head Office Address :-
LG Electronics India Pvt. Ltd., Plot No. 51, Surajpur Kasna Road, Greater Noida (U.P.)
LG Electronics India Phone Number - (120) 2560941 2560900 2560940
LG Branch Office Details
Jaipur - LG Electronics(I) Pvt. Ltd. B-71, Sahakar Marg, Lal Kothi Scheme, Jaipur, Rajasthan
Contact No. - 0141-2741553, 2742639, 5105392, 5113028
Fax Number - 0141-5111540
Jodhpur - LG Electronics (I) Pvt. Ltd.22 (1-A)/21(2-B)/2, RIICO Heavy Industrial Area, Jodhpur
Phone Number - 2742384, 2742392
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Will be taking this matter to the consumer forum and will not recommend any of my frnds to purchase LG any more
WORST EXPERIENCE AND YOU HAVE LOST A LOYAL CUSTOMER .THANK YOU VERY MUCH.
Thanks and regards,
Mohit Makwana
9699498007 /9769242567
Mohit.makwana@gmail.com
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ReplyDeleteI had purchased a LG split ac from Metro on 07thJuly 2016.i have the invoice copy as well with me for 5 year warranty and i am facing issue with installation service, no one is coming from last 2 days for installations .
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I called the customer care number and made a complaint that the Door of the refrigerator is not closing properly it is almost hanging on 28.07.2016 complaint number RNA160728028047 they told me the problem will be attended. On 28.07.16 a technician had come to my house and told that the hinges of the door was broken and it has to be replaced but later he told the door has to be replaced and would check the stock for this model and get back. He later told that door was not available and when I asked what other option I have to get it rectified he told me to sell the refrigerator and buy a new one. I told him to once again enquire with the company if the door was available and to my surprise I later found that he had closed the complaint. The person who visited my house was from M/s Techno Smart Service and charged me Rs.287.00 vide their invoice no.2149 dated 28.07.16
I have then again made a complaint on 01.08.2016 complaint no.RNA160801065262 they told me that the technician will attend to the problem next day but no one has turned up.
As the door of the refrigerator is not closing properly there is continuous beep sound and the refrigerator stopped cooling so everything kept inside is getting spoilt....like the expensive medicine, vegetables, etc.
Its the responsibility of the company to provide any kind of spare parts incase of any repair. How can your technician tell me to buy a new refrigerator for just a minor repair of changing the hinges. Do you think people
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Please take this mail as final warning from me. Incase the refrigerator is not repaired within 5 days from the date of this mail then I will file a suit against LG India in consumer court and for which LG India will be responsible for all the cost and consequences.
regards,
Prabhakar Paharia
127 Bricklin Road
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Pursaiwalkam,
Chennai 600007
Phone : 044 42162017
Mobile : 98407 00050
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Escalation for TV issue for Vertical line on LG TV - Model No. LED/55LA6200, Receipt No. 4040CD02021363 from Giriyas, Jaya Nagar, Bangalore(INDIA)
ReplyDeleteDear sir,
We had Purchased LG led 3D smart tv LG-LED/55LA6200 on 14th April ,14 of amount Rs 115,000/- ....Since last 1 year TV has got 1 vertical line , initially the line was very thin and visible only for few seconds but since Nov 2016 it is getting thicker day by day….i am worried it will get even thicker or spread across whole screen.
I ignored it initially considering it is small issue but now it has become painful, I contacted the customer care, and they are asking me to change the panel which might cost 50% of the TV cost. We are shocked to hear about the defect within 2 years. I wondered such a big brand like LG is selling faulty product in Market with huge COST which can’t work for even 2 years properly.
Surprised to hear from the technician, that it is common problem with LG TVs panel ,LG is selling outdated and faulty products thru their dealers. I have been cheated by LG. This is faulty piece been given to us and I would like to get this replaced at first hand. I am no more a fan of LG Products.
How come LG give a warranty of 1 year for a faulty and outdated product.. We are investing so much money on brands like LG with a trust that it will last longer. We could have purchased unbranded products which gives better service and warranty at much lower price with same quality. It is disappointing, for a middle class person to bear the panel replacement cost.
Kindly address my issue urgently and help me getting repaired/replaced my TV.
Regds
Taufique Siddique
TV issue for Vertical line on LG TV - Model No. LED/55LA6200, Receipt No. 4040CD02021363 from Giriyas, Jaya Nagar, Bangalore(INDIA)
ReplyDeleteWe had Purchased LG led 3D smart tv LG-LED/55LA6200 on 14th April ,14 of amount Rs 115,000/- ....Since last 1 year TV has got 1 vertical line , initially the line was very thin and visible only for few seconds but since Nov 2016 it is getting thicker day by day….i am worried it will get even thicker or spread across whole screen.
I ignored it initially considering it is small issue but now it has become painful, I contacted the customer care, and they are asking me to change the panel which might cost 50% of the TV cost. We are shocked to hear about the defect within 2 years. I wondered such a big brand like LG is selling faulty product in Market with huge COST which can’t work for even 2 years properly.
Surprised to hear from the technician, that it is common problem with LG TVs panel ,LG is selling outdated and faulty products thru their dealers. I have been cheated by LG. This is faulty piece been given to us and I would like to get this replaced at first hand. I am no more a fan of LG Products.
How come LG give a warranty of 1 year for a faulty and outdated product.. We are investing so much money on brands like LG with a trust that it will last longer. We could have purchased unbranded products which gives better service and warranty at much lower price with same quality. It is disappointing, for a middle class person to bear the panel replacement cost.
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